Frequently Asked Questions

• What time is check in and check out? Hora de check-in a partir de las 12.00 (mediodía) y check-out antes de las 12.00 (mediodía)
• Can I leave the room late? Yes, by paying an extra late-check-out supplement
• Can I choose the type of bed in my room? (Large bed – two beds) No, all rooms have twin beds
• Do the rooms have a balcony or terrace? Can I reserve one? All rooms have a terrace
• Are there non-smoking rooms? All rooms are non-smoking
• How many storeys does the building have? Is there a lift? 7 floors. There are three lifts (elevators)
• Is there air conditioning in the rooms? Does it work all year round? Yes, they have air-conditioning which works all year round
• Is your hotel adapted for the handicapped?
  Yes, there are two rooms adapted for the disabled
  
• Can you keep my luggage when I leave the room?
  Yes, the reception has a left luggage services for guests
  
• Is there a safe place to park my car? How much does it cost?
  The hotel has a covered car park. 6 € night
  
• Does the hotel have an Internet or e-mail terminal for guests?
  Yes, in the hotel lobby there is an Internet area for guests.
• Do you have high-speed internet in the room for my portable computer?Is it wireless? Yes, we have ADSL conection in rooms
• What languages are spoken in Reception? English, German and French
• Where may I rent a car? In reception you can find a car hire company